Hotel and Hospitality Management
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of the industry to coordinate hospitality operations. They operate independently, have responsibility for others, and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motel catering operations, clubs, pubs, cafes, and coffee shops. This qualification allows for multiskilling and for specialization in accommodation services, cookery, food and beverage, and gaming.
Possible job titles include:
- Banquet or function manager
- Bar manager
- Café manager
- Chef de cuisine
- Chef patissier
- Club manager
- Executive housekeeper
- Front office manager
- Gaming manager
- Motel manager
- Restaurant manager
- Sous Chef
- Unit manager catering operations
Topics To Be Covered
- Manage diversity in the workplace
- Introduction to hospitality
- Manage operational plan
- Enhance the customer service experience
- Develop and manage quality customer service
- Manage conflict
- Manage finances within a budget
- Prepare and monitor budgets
- Research and comply with regulatory requirements
- Roster staff
- Lead and manage people
- Monitor work operations
- Implement and monitor work, health, and safety practices
- Establish and conduct business relationships
What can you look forward to?
- These courses are handcrafted for beginners.
- Effective training sessions
- International internship / trainings
Career Opportunity
- Banquet or function manager
- Bar manager
- Café manager
- Chef de cuisine
- Chef patissier
- Club manager
- Executive housekeeper
- Front office manager
- Gaming manager
- Motel manager
- Restaurant manager
- Sous Chef
- Unit manager catering operations
Program Courses: 40 credits
Core Required Courses for all majors:
Year One
| Spring Semester 1 | Credits |
|---|---|
| Introduction to Africana Studies or GSS 2201 - Africana Studies | 3 Credits |
| The Contemporary African Diaspora | 3 Credits |
| African-Americans: A Seminar | 3 Credits |
| Summer Semester 2 (Summer Session IV) | Credits |
|---|---|
Introduction to Africana Studies or GSS 2201 - Africana Studies | 3 Credits |
The Contemporary African Diaspora | 3 Credits |
African-Americans: A Seminar | 3 Credits |
Year Two
| Spring Semester 1 | Credits |
|---|---|
| Introduction to Africana Studies or GSS 2201 - Africana Studies | 3 Credits |
| The Contemporary African Diaspora | 3 Credits |
| African-Americans: A Seminar | 3 Credits |
| Summer Semester 2 (Summer Session IV) | Credits |
|---|---|
Introduction to Africana Studies or GSS 2201 - Africana Studies | 3 Credits |
The Contemporary African Diaspora | 3 Credits |
African-Americans: A Seminar | 3 Credits |
Year Three
| Spring Semester 1 | Credits |
|---|---|
| Introduction to Africana Studies or GSS 2201 - Africana Studies | 3 Credits |
| The Contemporary African Diaspora | 3 Credits |
| African-Americans: A Seminar | 3 Credits |
| Summer Semester 2 (Summer Session IV) | Credits |
|---|---|
Introduction to Africana Studies or GSS 2201 - Africana Studies | 3 Credits |
The Contemporary African Diaspora | 3 Credits |
African-Americans: A Seminar | 3 Credits |
Student Testimonials
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Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.